Terms and Conditions

Southern Veterinary Clinic
Effective Date: January 2026

Welcome to Southern Veterinary Clinic. By using our services, including appointment scheduling, communications, and website access, you agree to the following Terms and Conditions. Please read them carefully.

1. General Use of Services

Southern Veterinary Clinic provides veterinary care, appointment scheduling, and client communication services. By engaging with our clinic, you agree to provide accurate and current information and to use our services in a lawful and respectful manner.

2. Appointment Policies

Clients are encouraged to arrive on time for scheduled appointments. Late arrivals may result in rescheduling. Cancellation policies may apply and will be communicated at the time of booking.

3. Payment Terms

Payment is due at the time services are rendered unless otherwise agreed upon. We accept various forms of payment, and clients are responsible for all fees associated with services provided.

4. SMS Messaging Terms and Conditions

By opting into SMS communications from Southern Veterinary Clinic, you agree to receive text messages related to your pet’s care and clinic services.

Messaging Terms Include:

1. You will receive messages for upcoming appointments, scheduled services, and general customer care.

2. You can cancel the SMS service at any time. Just text "STOP" to the message. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. To resubscribe and opt back in to receive texts from this number, text “START”.

3. If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance or how to unsubscribe.

4. Carriers are not liable for any delayed or undelivered messages.

5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies, and if you have any questions about your text plan or data plan, it is best to contact your wireless provider.

6. If you have any questions regarding privacy, please read our privacy policy.

Opting Out:

Texting the keyword STOP to the mobile number you received messages from will opt you out of the messaging program. You will receive a final confirmation text message. No further messages will be sent to your mobile device, unless initiated by you.

5. Privacy Policy

Southern Veterinary Clinic respects your privacy and is committed to protecting your personal information. Any data collected will be used solely for providing veterinary services and communication. Please refer to our full Privacy Policy for more details.

6. Limitation of Liability

Southern Veterinary Clinic is not liable for any indirect, incidental, or consequential damages arising from the use of our services, including delays or communication failures.

7. Modifications to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be posted on our website and will become effective immediately upon posting.

8. Contact Information

If you have any questions about these Terms and Conditions, please contact Southern Veterinary Clinic through our website: southernveterinaryclinic.com

By using our services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.